Property management in the Low Income Tax Credit (LIHTC) industry is not easy. It requires a lot of juggling and multitasking to get work done: meeting the needs of residents, ensuring site staff are trained and have the resources they need, fielding inquiries from prospective residents, processing files and more.
I know; I’ve lived through these compliance challenges when I was a property manager for an LIHTC property for nearly 13 years (and was very proud my efforts were recognized with nominations for the Crystal Merit Award in property management).
I am a Housing Credit Certified Professional (HCCP) and a Certified Tribal Housing Professional (CTHP). I have a full understanding of the tax credit program to ensure households are in compliance.
As a senior compliance specialist at Travois, real life success stories of people whose lives are helped by affordable housing motivate and inspire me. We all put our pants on one leg at a time, and we all have different backgrounds, but we all have the same capabilities.
I understand the challenges that housing professionals face, and I have the expertise, attention-to-detail and desire to help.
Contact Travois so we can work together to make sure families in your community have the homes that they need.
Delfina Ortiz has joined our Travois Asset Management team as a compliance specialist. In her role she will review tenant files “with a fine-toothed comb” and help clients keep their properties in compliance. Her attention to detail and her easygoing nature make her a perfect fit at Travois.
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